Living In USA

If you've shipped your belongings from home, you must be present to receive them. As the movers unpack, check to see that each item has arrived in good condition. The person in charge of the moving crew should make a written note of any damage before you sign the bill. Once you sign it, he or she will make no further changes. If some goods are damaged, immediately obtain a claim form from the moving company (or its insurance agent). Fill out the form, make a photocopy for yourself, and then return the original promptly. Time is important. Don't delay. Also inform your employer so that their transportation specialist can advise you. If you are not reimbursed within two or three weeks, let the transportation officer of your company follow up on your claim, or do it yourself. Don't let too much time go by.

Photocopies should always be made of whatever papers, letters, claims, or counterclaims pass between you and the movers and/or the insurance company. This is very important. If your company does not make the copies for you, take the papers to a public copying machine. You will find them in post offices, banks, stationery shops, libraries, and even some stores. Having everything in detail and in the proper sequence in your files makes following up on any claim far easier and quicker.

Consult with your company some days before the movers are to arrive so that you know exactly what you can expect. Services vary widely according to the contract. Some will place your furniture, set up beds, and unpack china, silver, glassware, linens, and books. They are required to remove all packing debris. Some movers will connect your electrical appliances for you; most will not. Some will set up only large items and will not unpack small ones. Be sure to ask in advance.

Most people tip the moving crew in relation to the size and length of the job. Tips range from $5 per person for a small job up to about $20 per person for a full day's job. It is also a good idea to have cold soft drinks and coffee available if possible. This is a tiring job, so be kind to the movers and try to stay out of their way. Remember that time is money for them.

Be sure to keep track of what they are delivering in case something is missing. It can be difficult to file a claim after you have signed the paper-work saying that everything has been delivered.